PRIVACY POLICY

Last Updated: February 12, 2026

1. Identification of the Data Controller
Terra-Innovations, a company organized under the laws of the State of Florida,
United States, with its principal place of business at 12341 NW 35th St, Coral
Springs, FL 33065, hereinafter referred to as the “Company,” is responsible for
the processing of personal data collected through this website.
Contact Information:
Email: info@terra-Innovations.com
Phone: 1-954-312-8922

2. Scope of This Policy
This Privacy Policy governs the collection, use, storage, processing, and
disclosure of personal information obtained through:

• Our website
• Contact forms
• Email communications
• WhatsApp Business communications
• CRM and marketing automation platforms
• Any B2B commercial interaction

3. Nature of Services
Our services are intended exclusively for business-to-business (B2B) clients. We
do not knowingly collect personal information from individuals under the age of
18.
4. Categories of Information We Collect
We may collect the following categories of information:
4.1 Business Identification Data

• First and last name
• Job title or position
• Company name
• Industry
• Country and state

4.2 Contact Information

• Business email address
• Phone number
• Business address

4.3 Technical Information

• IP address
• Browser type
• Operating system
• Website usage data
• Cookies and similar tracking technologies

4.4 Commercial Information

• Project details
• Estimated volumes
• Product categories requested
• Communication history

5. Purpose of Data Processing
Personal information may be used for the following purposes:

• Evaluating commercial opportunities
• Managing manufacturing and distribution inquiries
• Administering contractual relationships
• Sending relevant business communications
• Executing B2B marketing campaigns
• Improving internal operations and services
• Complying with legal and regulatory obligations

The Company does not sell, rent, or trade personal information.
6. Legal Basis for Processing
We process personal data based on:

• Explicit consent
• Legitimate business interest (B2B context)
• Contractual necessity
• Compliance with legal obligations

7. Use of Third-Party Service Providers
The Company utilizes third-party service providers that may process data on our
behalf, including but not limited to:

• HubSpot (CRM and contact management)
• Brevo (email marketing and automation)
• Make (workflow automation)
• WhatsApp Business (direct communication)
• Hosting and cloud service providers

These providers operate under their own privacy and security policies and
maintain industry-standard safeguards.
8. International Data Transfers
Due to the global nature of certain technology platforms, personal data may be
transferred to and stored outside of the United States.
Where applicable, we implement appropriate contractual safeguards to ensure
adequate data protection standards.
9. Data Security
We implement reasonable technical and organizational measures to protect
personal data, including:

• SSL encryption (HTTPS)
• Restricted access controls
• Secure authentication systems
• CRM-level security configurations
• Access limited to authorized personnel

However, no electronic transmission or storage system can be guaranteed to be
100% secure.
10. Data Retention
We retain personal data:

• For the duration of the commercial relationship
• As necessary to fulfill contractual obligations
• As required by tax, financial, or regulatory laws
• Until deletion is requested, where legally permissible

11. Data Subject Rights
Depending on applicable jurisdiction, you may have the right to:

• Request access to your data
• Request correction
• Request deletion
• Object to processing
• Withdraw consent
• Request data portability

To exercise these rights, please contact:
info@terra-Innovations.com
We reserve the right to verify the identity of the requesting party prior to
processing any request.
12. Electronic Communications
By providing your email address or phone number, you authorize the Company to
send communications related to:

• Business inquiries
• Project follow-ups
• Service updates
• Marketing communications relevant to your business interests

You may opt out of marketing communications at any time by using the
unsubscribe link included in our emails.
13. Cookies and Tracking Technologies
We use cookies and similar technologies to:

• Analyze website performance
• Track marketing campaign effectiveness
• Optimize user experience
• Improve lead management processes

For more details, please review our Cookie Policy.
14. Limitation of Liability
The Company shall not be liable for:

• Failures of third-party service providers
• Cybersecurity incidents beyond reasonable control
• Improper use of information by users

15. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Updates
will be posted on this page with a revised “Last Updated” date.

954-312-8922

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